Team Leader- Telesales

1 - 6 Years

Job Description

The Telesales Team Leader is responsible for monitoring and managing team of Telesales and service executives for BM Fresh/BM Renewal/CBS portal, ensuring lead generation and conversion into sales leading to revenue generation.

Monitoring and managing a team of Telesales executives and driving productivity
Controlling attrition
Segregating and assigning leads across the executives
Ensuring that the executives meet the hourly/daily/monthly targets and sending reports to the manager on the targets achieved
Periodically reviewing the performance of the team, constantly motivating executives driving them towards incentives
Excellent verbal communication, telephone etiquette, fluency in English and the regional language, selling and telemarketing skills, persuasive skills, listening skills
Good Leadership / Supervisory Skills
Service orientation
Good Computer & Internet knowledge

Salary: Not Disclosed by Recruiter

Industry:Advertising / PR / MR / Event Management

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Team Leader -(Technical)


Desired Candidate Profile

Graduate with minimum 2-3 year experience in Sales or Customer engagement in BPO/ Telesales/ Telemarketing/ Concept Selling etc domain.

Candidate should be currently working or worked as a Team Leader on papers for min. 1yr. and handled a team.

He/She should have handled outbound telesales process where they had revenue targets, i.e. should have done sales.

Company Profile

Infinitum Global Software Solutions Pvt Ltd

Infinitum Global is led by a team of industry experts, providing a broad range of services and solutions in IT strategy and digital technology, We help organizations optimize performance and maximize stakeholder satisfaction through technology solutions and process enablement. We help right size solutions with a view to reduce go to market cycle and increased client satisfaction. New business models require a human face, real-time stakeholder interactions and insights.Digital strategy brings in this paradigm shift in business.Ready industry specific frameworks and building blocks expedite this journey and reducing costs. Our EPC (Engineering, Procurement & Construction) solution offers an integrated mobile app hosted on cloud.This strong framework consists of a process workflow engine and real-time analytics. Easy to integrate and enable new processes, it will give you a head start for any project. The healthcare framework offers a readymade patient doctor workflow and insights.The application has open APIs for easy integration with host of third party applications.
View Contact Details+

Recruiter Name:Neeraj Kamath

Contact Company:Infinitum Global Software Solutions Pvt Ltd


Address :Hamsa Complex,3rd Floor, No.1665/A,14th Main Road, Sector7,HSR Layout, Bangalore